What Questions Should I Ask My Hair Vendor?

 

More and more people are starting a hair extension business and the industry has been booming the past few years. One of the things that you should take care of to ensure success is finding the best hair vendor for your business. Picking the right vendor can be the difference between success and failure so you better get things right.

 

Here are the top questions you must ask your hair vendor before you decide on signing the dotted line with them.

 

How many years has your company been in the hair business?

 

Are you selling on AliExpress or Amazon?

 

What are the types of hair your company is selling and what are your specialties?

 

What sets you apart from the other hair vendors out there?

 

Can I view a video or go on a Skype tour to see your office and facilities?

 

What is the density of your closures and frontals?

 

Do the colors of your bundles and closures match?

 

Do you have synthetic fibers in your hair?

 

How do you process your hair?

 

Do you sell virgin or raw hair?

 

How do you construct your wefts?

 

Where does your hair come from?

 

Have you ever faced issues with lice?

 

How do you remove nits?

 

How do you measure the length of your hair?

 

Can we dye, color, or bleach your hair?

Is your hair resistant to heat?

 

How do you maintain a certain type of hair extension?

 

How long will the hair last with proper care and maintenance?

 

Do you apply a silicone coating to your hair?

 

How do you ensure high quality and how do you maintain it?

 

Do you have a return policy?

 

Do you charge a restocking fee if there was a manufacturing issue?

 

How do you deal with complaints?

 

What is your minimum order and quantity?

 

What are the shipping conditions during holidays?

 

Do you include packaging in the weight of the hair?

 

Do you approve Paypal payments?

 

What about promos on holidays like Black Friday or New Year?

 

How often do you change your prices?

 

Who pays for import and export duties?

 

Do you insure the shipment and who pays for the insurance if ever?

 

Do you give discounts to regular customers?

 

Can you lower the wholesale price for bulk orders?

 

Do you make tags, bundle bags, or shipping boxes?

 

Can you do private labelling?

 

Do you give marketing materials and images of your products for promotion?

 

Can you train us on how to market your hair?

Your business will grow if you choose the right supplier. You don’t have to ask them all of the questions listed above, only choose the most relevant in your situation. 

 

A good supplier would gladly accommodate all your inquiries. If a supplier refuses to answer a valid question it should be a red flag and you should consider choosing another supplier.

 

Many hair business owners have had horror stories and experiences with overseas suppliers so doing due diligence by asking the right questions and getting satisfactory answers is key to  choosing the right supplier for you.